What are business continuity best practices?

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Business continuity best practices are techniques, methods, or processes that are believed to be most effective for restoring business operations after a disaster or other business interruption. These practices are designed so that the correct steps can be taken to provide business continuity with minimal issues or complications. Business continuity best practices should be developed to be efficient and effective repeatable procedures to accomplish a defined task.

A business continuity plan incorporating business continuity best practices must be developed before there is a business interruption. The organization must anticipate issues and develop best practices to resolve these types of issues in advance. Each company and location may have a separate business continuity plan due to the unique set of issues per location. As the company and its locations change, the business continuity plan must change with it.

Business continuity best practices should focus on the people and processes that drive the specific company. A company’s operations are often the first areas to be restored after a disaster. Disaster planning and recovery for these areas should be developed prior to a disaster so that each employee is specifically trained in how to execute the business continuity plan to restore business operations.

It is imperative that an organization’s staff be properly trained to execute best practices in a disaster recovery situation. Proper staff training and execution reduces downtime and provides better performance by providing the right support at the right time after a business disruption. Employees are critical to each of the business continuity best practices because technology and other types of automation require staff to restore them to normal operation.

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Best practices clearly define the process of declaring a business interruption event. This is important so the team knows when to start the business continuity plan. Practices should allocate resources based on priority and availability for the organization. The organization must also consider key suppliers and the interaction these suppliers will have in a turnaround situation.

An organization’s technology is a big part of any business continuity plan, and each technology level should play its own part in defining best practices. Properly describing each technology level will help reduce problems and downtime in a recovery event. An organization must monitor the processes and people within it to confirm which areas and associated technologies are critical in the recovery process. Certain key areas may not be restored until another area is back up and running. Each of these dependencies must be defined in a business continuity plan.

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