How can I check the status of a payment order? (with photos)

An international money order in US dollars (USD) issued by the United States Postal Service.

Money orders are considered a relatively safe way to send money and pay a bill, especially if you don’t have a bank account. Most of the time, you can verify a money order if it is lost or stolen. The status of a money order will usually be able to tell you whether the money order was cashed and, if so, by whom. Money orders come with a receipt, which is usually attached and contains the money order or serial number, which you must keep for your records. Depending on where the money order was purchased, there are a few ways to check the status of a money order, including going to the place it was purchased, checking over the phone, and searching online.

Money orders are considered a relatively safe way to send money and pay a bill.

Some money orders may require you to return to the place where you purchased them to find out the status of a money order. You may need to fill out a form, and there may also be a small fee to do so. For example, customers who purchase a money order from the United States Postal Service® can do so and will receive information on whether the money order has been cashed.

Another way to check the status of a payment order is over the phone. Many money order receipts have a toll free number to call and find out more about your money order. These systems are typically automated and callers will often be asked to enter certain information. MoneyGram® has such a system, and customers must have the payment order number on hand, along with the amount it is worth.

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Tracking a money order over the Internet is another relatively simple and often free way to check the status of a money order. Companies like Western Union® allow customers to check the status of an electronic or paper money order using the company’s website. Most of these sites require the user to enter the order or serial number, sender name, and payment order amount.

Once the money order is traced, customers are often able to find out if it was cashed and, if so, by whom. If the money order has not yet been cashed, you will likely be able to stop the payment, sometimes for a small fee. If it was cashed out by someone who stole it, some companies can refund your money and you can file a complaint.

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